About Dutton Plumbing
Your Trusted Plumbing Company Based in Simi Valley
When you require the services of a dedicated, dependable plumbing professional in Ventura or L.A. Counties, look no further than the local business offered by Dutton Plumbing, Inc. Our Simi Valley plumbing company specializes in offering the whole community affordable plumbing repair services, installation jobs, and scheduled maintenance.
The professionals at Dutton Plumbing are committed to offering only the most dependable customer satisfaction with each job completed. If you are not happy with the services we offer, we can work with you individually to make everything right.
Looking for plumbing services throughout LA, Santa Clarita, SFV, or Ventura County? Call us at (844) 811-5449 today to find out how we can help!
Our Plumbing Services
If you find yourself in need of leak detection or plumbing repair services, fixture replacement, or other repair services, now is the time to get in touch with the team at Dutton Plumbing. We absolutely have you covered no matter how big or small your plumbing needs are. Our expert plumbers have experience with every type of job in the industry, specializing in fast service when it is needed the most.
Of course, our team does not want you enduring through a plumbing emergency, which is why our comprehensive plumbing maintenance service is useful to homeowners. We can investigate your entire system throughout the years and nip any potential problems in the bud before they worsen.
The Dutton Plumbing Advantage
At Your Door Within an Hour
A common practice among home repair companies is to promise the service within a 4-hour window, either morning or afternoon. Even that timetable often gets violated. Dutton Plumbing doesn’t have a magical solution to this problem. Our technicians get caught up in traffic jams and delays just like everyone else. Sometimes they run into complicated repairs that take an entire day to complete.
Nonetheless, thanks to our large fleet of service vehicles, highly capable technicians and a sophisticated computerized dispatching system, we are able to get a technician to your door within an hour on 90% of our service calls. This isn’t easy to do, and 10% of the time we find it impossible.
Family Plan Advantage
When we do get delayed beyond an hour our customer service staff will call you with an updated estimate of arrival time. It should be noted that our Family Plan service agreement customers get priority when it comes to scheduling. Their chances of being serviced quickly are better than that of customers who are not part of our Family Plan.
Charge By the Job, Not By the Hour
In contrast with plumbing companies that charge by the hour, Dutton’s job pricing means that quick service is just as much in our interest as yours. We lose money if we waste time lingering on a job or take a lot of time traveling between jobs. Fast service is a win-win for us and for you.
Efficient Solutions for Routine Procedures
Another reason we are able to respond quicker than most service companies is that our customer service representatives, dispatchers and other inside staffers are trained to operate efficiently with written instructions for various routine procedures. Without written procedures, a lot of time gets wasted trying to figure out what to do when certain situations arise.
Make No Mistakes
We also stress eliminating mistakes. Mistakes are the biggest time killer of all. One industry study that I’m familiar with found that a mistake anywhere in the order process generated an average of seven phone calls trying to get things straightened out. Think of how long it takes to complete seven phone calls. Think of how much time you have wasted throughout your life arguing with companies over mistakes they made. That is time completely wasted.
We will always continue to try to accommodate you with technologies and techniques that waste as little time as possible.
If you would like to take advantage of the services Dutton Plumbing offers the community, give us a call today at (844) 811-5449.