Offering Industry-Leading Warranties
All warranties are transferrable! They stick with the home. Most plumbing companies don't do this because they want to minimize their coverage! We know our work is done at such a high level that we lead the industry with some of the BEST warranties in the industry.
|Anything not covered below||Standard Warranty 90 days "No Worries Warranty" on Parts and Labor (industry standard) 1 year "No Worries Warranty" on Parts and Labor if you have a Family Service Plan Membership (This is an industry leading warranty)|
|Traditional Tank Water Heaters||6/10/30 year parts depending on which option you choose Standard labor warranty (90 days or 1 year w/ Family Service Plan)|
|Tankless Water Heaters||12 year parts and labor.|
|Halo 5 Stage Whole House Water Filter||10 year parts/ labor -Includes a checkup after 5 years and 10 years to check chlorine levels and verify the filter is performing as expected. Tuning it up as well. -Warranty doesn't cover the life of the carbon. This is dependent on water usage|
|Repipes||5 year parts/labor|
|Partial Reroutes (plumbing or drain)||Standard 90/1 year|
|Full Reroutes of water or sewer lines inside a house.||25 year parts/labor - No Worries AND No Backup Warranty|
|Pipe Burst Trenchless Sewer||25 year parts/labor - No Worries AND No Backup Warranty|
|Cure In Place Trenchless Sewer||25 year parts/labor No Worries AND No Backup Warranty|
|Hydro Jetting||1 Year No Worries AND No Backup Warranty Jetting cost can be applied to a permanent solution if done during the warranty period.|
Exceptions and other FAQs
- "No Worries Warranty" means we take the extra time to triple check our work and thoroughly evaluate every situation so you won't have to deal with this problem again. In the rare circumstances where something doesn't go according to plan, we'll come back at no charge to look at the situation. If there is a problem with our work, we'll make it right.
- "No Backup Warranty" - Your Home is protected against messy backups! if you have a backup or slowing of drain we'll come out at no charge to check it out. If it’s related to our work, we'll make it right.
- We hold ongoing technical training EVERY week with our plumbers. We focus on making sure they're knowledgeable about every aspect of plumbing in the home and know how to do the work the right way. When we hire plumbers with years of experience, they go through an extensive onboardng training process to ensure that they know how to fix things the right way. Its common for these experienced plumbers to learn something they never knew in their very first technical training class. We can offer these industry leading warranties because we take the time to train our plumbers to do things the right way.