Customer Reviews

Matt D went out on 10/14 late in the afternoon. Just called today just to complement Matt D. He was so professional, kind and skilled. The whole neighborhood was very impressed with his whole appearance and professionalism.
-Gloria Delano

just want to thank your company for the great job they did on our home today. We had major main sewer problem with the roots from our tree in the front yard. Mr. Horacio Rodriguez and his crew gave us very good service & advice on how to solve the problem. With their help and repair we can now use our 3 bathrooms, showers and wash machines like new. We thank you for your good service and polite workers.
Sincerely, Dave & Barbara Bloomberg

Just thought I should drop yo u a line, I am one that wi ll usually complains if I receive bad service, however I do recognize those that give excellent service, which leads to this e-mail. Your technician Oscar, was PROFESSIONAL, HONEST and TRUSTWORTHY. I will request Oscar for any future plumbing issues. I have now found a plumbing company I feel I can trust.
Stella and Marc

I just wish to express my appreciation for the quick response to a problem I had after the plumbing under my kitchen sink was replaced by Dutton Plumbing. The replacement was done January 3, 2009. This morning, January 16th while the dishwasher was running I noticed that water was coming out of the relief value on the top of the sink. I immediately called Dutton Plumbing and within 40 minutes a wonderful crew of experienced plumbers arrived at my door. Gilbert quickly assessed the problem and while he was repairing a constricted hose running from the garbage disposal to the drain with a copper replacement and prepared to check the pipes under my house with his camera, he noticed that the dry wall behind my washing machine had not been replaced after the pipes had been replaced last year by Fisher Plumbing. He quickly directed his wonderful team mates, Luis and Bernardo, to repair that dry wall. I was stunned. I had been told by previous plumbers that visited my home that they did not do drywall. Every bit of debris was picked up and the wall is now whole. They refused to charge me for this service or for the repair work done under the kitchen sink because Gilbert stated that the satisfaction of the customer is their ultimate goal. I can assure you that I was very satisfied and would not think of calling any other plumbing company for future problems or preventative work that needs to be done. Thank you Gilbert,
Luis and Bernado!

Hi Robert, As I mentioned to you during our phone call today, Orlando and Luis came to our house yesterday to fix a broken drain pipe and did a fantastic job. They quickly assed the problem, determined what was necessary to correct it and worked meticulously to get the job done right. Additionally, Orlando and Luis were very friend ly, professional and concerned about cleanliness. I highly recommend them and hope that you will recognize them for their great service. They are both assets to Dutton Plumbing !! Sincerely,
Kevin Herzberg

Dear Eric,
Just a few lines to follow up on my conversation to you last Monday. Under the supervision of Omar Rodriquez, Dutton Plumber installed a liner in the main sewer line on Fountain Avenue in Los Angeles. The work performed for me was just outstanding. There is so much good to report. Omar and his team showed up on time with incredible knowledge and know-how. They explained the work involved in making the repair. The final cost to me was the initial estimate; not a penny more. They had all the tools to do the work; and expressed that they could do the work the same day. Omar walked me through the entire process answering question after question with video imaging to further clarify. A back-up Dutton truck arrived with machinery to do “precision work”. The crew used new, state of the art, clean tools to calculate, cut and launch the new liner. No subcontractor was ever even considered. Omar supervised his workers and the process all the way through. As far as I am concerned, Dutton was a godsend. I intend to use Dutton again and again. There are so many half-hearted, ill-will plumbers, I am just so thankful Dutton crossed my path. May God really, really bless the business! Thank you so very, very much.
Barbara L.

When I was reviewing my water heater bill from last August and noticing the Universal Service Plan, I wondered whether I had wasted my money paying for the plan, but when Sam came to fulfill the services last Friday I quickly changed my mind. He did a very, very good job. Much more than I expected from reading the plan agreement. So I feel it is money well spent, and I’m glad he encouraged me to sign up last year. I want to say that his service visit on Friday was a very productive one-and-a-half hours. Besides being very pleasant and knowing his job, Sam is a fast, efficient worker. Thank you again for good service, including installation of the water heater and the copper re-piping. You have excellent service people, and Sam is A-1, extra deluxe.
- Christina Jensen

Dear Brian, I just wanted to drop you a note to thank you for the special care you gave us on your last visit. It involved our kitchen water filter and you were able to correctly diagnose the problem as not having to do with the filter at all but with the water pressure coming into our house. Its that kind of comprehensive thinking we really value. Over the past three or four years you have been out to our house for various things and have always been helpful and generous with your time. I think you have become like a member of the family! It is a relief to know we have a plumber we can turn to that we can trust. Anyway, I just wanted to say thanks and if you are in the neighborhood, please stop by for a cup of coffee. all the best,
Ivar Brogger

Dealing with plumbing problems is certainly always stressful. It is crucial to try and make the best choice possible in selecting a plumbing company to take care of the problem especially in an emergency situation; not an easy task since there are many plumbing companies in existence. We selected Dutton Plumbing and that turned out to be an excellent choice. We gave them a call and Gilbert and his two assistants were sent out that very same day. This team of three proved to be highly trained and competent individuals. They assessed our plumbing situation and set out to rectify the problem. The job was complex, requiring digging up the lawn to insta!l new water tubing and making holes in walls in order to get to the cause of the probiem. After the job was finished; the lawn and wall holes were all put back to original condition, as if untouched. Most importantly, all the plumbing throughout the house is in perfect working order. We commend this team; they did an awesome job. In the future, we will highly recommend Dutton Plumbing to anyone seeking help with any plumbing issues. Thank you Dutton Plumbing Technicians for taking care of our plumbing catastrophe in such a great and professional manner.
Robert & MaryAnn Gingell

Under the supervision of Omar Rodriguez, Dutton Plumber installed a liner in the main sewer line on Fountain Avenue in Los Angeles. The work performed for me was just outstanding. There is so much good to report. Omar and his team showed up on time with incredible knowledge and know-how. They explained the work involved in making the repair. The final cost to me was the initial estimate; not a penny more. They had all the tools to do the work; and expressed that they could do the work the same day. Omar walked me through the entire process answering question after question with video imagining to further clarify. A back-up Dutton truck arrived with machinery to do “precision work.” The crew used new, state of the art, clean tools to calculate, cut and launch the new liner. No subtractor was ever even considered. Omar supervised his workers and the process all the way through. As far as I am concerned, Dutton was a godsend. I intend to use Dutton again and again. There are so many half-hearted, ill-will plumbers, I am just so thankful Dutton crossed my path. May God really, really bless the business!! Thank you so very, very much. Please use my message as needed. Barbara L.